Welcome to Prime Publishing Studio! These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to comply with these terms.

1. 1. Acceptance of Terms:

   By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please refrain from using our website.

2. 2. Use of the Website:

   You agree to use Prime Publishing Studio for lawful purposes and in a manner consistent with these terms and applicable laws and regulations. Any unauthorized use of our website may lead to termination of your access.

3. 3. Intellectual Property:

   All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Prime Publishing Studio and protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on this content without explicit permission.

4. 4. Book Writing and Publishing Services

   Our website provides information and services related to book writing and publishing. Users engaging with our services must comply with any additional terms and conditions provided during the service agreement.

5. 5. User Content:

   By submitting content to our website, you grant Prime Publishing Studio a non-exclusive, royalty-free, worldwide, perpetual license to use, display, and distribute the content. Users are responsible for the accuracy and legality of their submitted content.

6. 6. Disclaimer - Not Associated with :

   Prime Publishing Studio is an independent entity and is not associated with .com, Inc., or any of its subsidiaries or services. We are a separate entity offering book writing and publishing services. Any use of the term " " in our name is coincidental, and we do not claim any endorsement or affiliation.

   1. 6.1 Disclaimer: Ensuring Clarity for our Valued Visitors

   2. 6.1 "Unaffiliated with Corporation"

      Prime Publishing Studio operates independently and is not affiliated, associated, endorsed, or sponsored by .com, Inc., or any of its subsidiaries or associated brands. While our name may include ' ,' we are a separate entity providing distinct services in the realm of book writing and publishing.

   3. 6.2 "No Endorsement Implied"

      Any mention of in our name is purely coincidental and does not imply an endorsement or partnership with .com, Inc. We want to make it explicitly clear that Prime Publishing Studio is not endorsed by or any of its affiliated companies.

   4. 6.3 "Distinctive Services"

      Our services, offered under the Prime Publishing Studio brand, are distinct from those provided by .com, Inc. We specialize in book writing and publishing services, and any similarity in the name is purely coincidental and does not imply a connection or partnership with 's services.

   5. 6.4 "Trademark Acknowledgment"

      , the logo, and related marks are trademarks of .com, Inc. All other trademarks, service marks, product names, and logos appearing on this website are the property of their respective owners. We acknowledge the rights of these trademark owners.

   6. 6.5 "Transparent Communication"

      This disclaimer is crafted to transparently communicate our independent status and prevent any confusion or misrepresentation. We appreciate the trust you place in Prime Publishing Studio and want to ensure clarity about our relationship with .com, Inc.

7. 7. Limitation of Liability:

   Prime Publishing Studio is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

8. 8. Modifications to Terms:

   We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to the website. It is your responsibility to review these terms periodically for updates.

9. 9. Miscellaneous

   If any provision of this agreement is unlawful, void, or unenforceable, the remaining provisions of the agreement will remain in place. These Terms of Use constitute the entire agreement and understanding between you and Prime Publishing Studio with respect to the use of the website and the contents thereof, superseding all prior or contemporaneous communications.
   A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to the use of the website to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

10. All investment funds associated with services provided by Prime Publishing Studio must be remitted to its licensed subsidiary, “DIGISOL LLC.” which is exclusively responsible for managing all production and printing services as outlined in the respective agreements and contracts. By remitting funds, clients acknowledge and agree to the terms stipulated within their service agreements, including the scope of production and delivery timelines.

10 Refund Policy

10.1 General Refund Conditions

All deposits made to Prime Publishing Press are non-refundable once the initial project has been approved or entered into the revision stage. Refund requests will only be considered under the following structured policy:

• • Full Refund: If the refund request is made before the delivery of the initial drafts (minus a 10% administrative and processing fee).

• • 66% Refund:If the refund request is made within 48 hours after initial delivery (minus a 10% processing fee).

• • 33% Refund:If the refund request is made within 48–96 hours after initial delivery (minus a 10% processing fee).

• • No Refund:
  • After 96 hours of initial delivery.
  • After project approval or request for revisions.
  • After the client becomes unresponsive for 5 consecutive working days.
  • After final files are delivered.
  • For discounted, bundled, or custom packages once work has commenced.
  • Due to client change of mind, budget constraints, or delay in participation.

Note: Refund eligibility will always be reviewed on a case-by-case basis by the company. Prime Publishing Press reserves the right to approve or deny any refund request.

11 Client Responsibility and Communication

11.1 Participation and Responsiveness

Clients must actively participate in the publishing process by:

• Reviewing materials and providing feedback on time.

• Remaining responsive through email or phone during the project.

• Approving drafts, designs, and deliverables promptly.

Failure to communicate within 5 consecutive business days may result in project delays or deactivation. Reactivation will require a reinstatement fee.

11.2 Basic Technical Literacy Requirement (No-Refund Clause)

Clients must possess basic digital literacy, including:

• • Sending and receiving emails.

• • Opening attachments and shared links

• • Reviewing digital proofs and files.

Lack of technical ability will not qualify as grounds for refund, dissatisfaction claims, or cancellation.

12 Coordination for Clients with Accessibility Limitations

Clients with disabilities or coordination challenges must appoint a reliable point of contact (family member, legal representative, or assistant) to handle approvals and communications. Failure to provide a representative may cause unavoidable delays for which Prime Publishing Press assumes no liability.

13 Marketing Services Terms & Conditions

13.1 Client Responsibility & Compliance

By enrolling in marketing campaigns, clients agree to:

• • Approve or review marketing materials on time.

• • Follow publishing platform rules ( , Meta, Google, TikTok, etc.).

• • Submit accurate and compliant content.

Non-compliance may lead to campaign suspension without refund.

13.2 Marketing Campaign Performance

While we best-effort results, the company cannot control external factors such as:

• • Platform algorithms or ad approval processes.

• • Reader behavior and engagement rates.

• • Market conditions or competitor activity.

Therefore, specific sales or ranking outcomes cannot be d beyond those expressly stated in a written agreement.

13.3 Additional Costs

Additional charges may apply for:

• • Major campaign scope changes requested by the client.

• • Platform rejections requiring content rework.

• • Delayed client responses affecting campaign schedules.

• • Increased ad spending for competitive placement.

The client will be notified before such costs are incurred.

13.4 Legal Readiness & Publication Prerequisites

Before marketing begins:

• • The book must be live and published in at least one format (eBook, paperback, or hardcover).

• • Legal ownership, ISBN, and copyright registrations must be completed.

• • The publishing account must be verified under the author’s legal name.

Marketing cannot commence until all legal compliance checks are passed.

13.5 Non-Cooperation Clause

If a client repeatedly ignores strategy recommendations, delays approvals, or insists on non-compliant materials, the company may:

• • Pause or terminate the campaign.

• • Mark it as “client-delayed” or “non-compliant.”

No refunds will be issued in such cases.

14 Payment and Completion Policy

14.1 Payment Requirements

• • All balances must be cleared before delivery of final assets (ISBNs, print files, cover designs, etc.).

• • A non-refundable initial deposit is required to start all projects.

• • Delayed payments beyond 7 business days will mark the project as inactive.

14.2 Contract Termination for Non-Payment

Failure to complete payments within agreed timelines authorizes the company to:

• • Terminate the contract immediately.

• • Withhold all deliverables.

• • Retain all prior payments as compensation for allocated resources.

14.3 Dispute Resolution

• • Payment-related disputes must be raised within 14 days of the issue.

• • Failure to do so authorizes the company to close the case permanently.

• • Legal action or collections may follow unpaid balances.

15 Refund Policy Exceptions

Refunds are not applicable for:

• • Completed services (editing, design, or consultations).

• • Discounted or promotional packages.

• • Projects where deliverables were approved or revised by the client.

Partial refunds may be issued only if:

• • The company officially declares in writing that a service cannot be completed.

• • The client has not approved or used any deliverables.

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16 Mutual Coordination and Non-Cancellation Policy

By approving any service, deliverable, or included perk within a selected publishing or marketing package, or by signing a formal agreement with the publishing firm, the client acknowledges that both parties are entering into an active, cooperative working relationship. This coordination is essential to ensure the successful completion of all project phases and deliverables.

Given the collaborative nature of publishing, the client understands that minor errors, revisions, or delays may occur from either side during the process. Such occurrences shall be resolved through mutual understanding, communication, and reasonable correction efforts. Under no circumstance shall these isolated issues be used as grounds for canceling the entire project or withholding payments for services already rendered.

Once services have been initiated and work has progressed for several weeks including revisions, communications, and design or editorial work the client may not demand a full refund or threaten the company with reimbursement claims. The publishing company remains legally obligated to deliver all approved services within the agreed scope, and the client remains equally bound to fulfill payment obligations.

A partial refund may only be considered if it is officially communicated and approved in writing by the publishing firm, and only in cases where the company explicitly confirms its inability to deliver a contracted service.

Errors or dissatisfaction with a single service or component do not warrant cancellation of other services included in the package or those scheduled for future delivery.

Example:

If a client has signed up for a multi-book publishing agreement (e.g., three titles under one author brand), and an issue arises during the editing of Book One, this shall not serve as grounds to cancel the publishing or marketing of Book Two and Book Three. The publishing firm will correct or enhance the affected deliverable while continuing to fulfill the remainder of the contracted services as per the original agreement.

17 Non-Disparagement Clause

Both parties agree:

• • Not to defame or criticize each other publicly (on social media, blogs, or forums).

• • Any breach will result in financial penalties determined by the non-breaching party.

• • This clause remains valid even after project completion or contract termination.

18 Intellectual Property Disclaimer

All creative work produced by Prime Publishing Press is original. Any resemblance to existing designs or content is purely coincidental. It is the client’s responsibility to secure copyright protection for all artwork and written content.

19 Good Faith Requirement

Refund eligibility depends on client integrity.

If a client places duplicate orders with multiple companies for the same service and then requests a refund, it will be considered bad faith, and the company reserves the right to deny any refund and terminate all ongoing work.